![]() ServiceNow integration: BeyondTrust Remote Support offers integrated remote support and secure chat.The solution also supports Android smartphones and tablets as well as iOS devices (iPhone, iPad, iPod Touch). Mobile support: BeyondTrust Remote Support allows IT teams to provide instant remote support to mobile device users.In addition, integrating BeyondTrust Privileged Access complements and controls access to privileged user accounts to protect mission-critical IT systems. Security and privacy: BeyondTrust Remote Support gives support teams quick access to desktops and IT systems without revealing their credentials and passwords. ![]() Some of the benefits of using BeyondTrust Remote Support include: Credential injection: If users integrate with the BeyondTrust Vault or BeyondTrust Password Safe, they can directly inject credentials into systems and end servers with just one click.It can be enabled for any user and verifies the identity of users before a BeyondTrust Remote Support session is actually launched. Native 2FA: BeyondTrust Verify is a TOTP native 2FA capability.Team and permissions administration: By using BeyondTrust Remote Support, you can Implement security across your service desk with granular role and permissions settings.Compliance: BeyondTrust Remote Support allows you to automatically monitor activity in real time, record all session activity, and produce a detailed audit log without interfering with service desk processes.Efficiency and scale: With BeyondTrust Remote Support, you can manage unattended access to any system and you can also create mass installer packages.Remote access and control: IT administrators have the ability to resolve issues at light speed, improving productivity and also end-user satisfaction.BeyondTrust Remote Support works across Windows, Mac, and Linux and gives you access and control whether a device is on or off the network.īeyondTrust Remote Support has many valuable key features. More BeyondTrust Remote Support Pricing and Cost Advice →īeyondTrust Remote Support is software built to help organizations gain access to and support nearly any remote computer or mobile device with a single solution. "The cost currently according to the client is a bit high for them.".I would rate the pricing a four out of five." It is approximately R6,000 per year for a user. "Their pricing is a little bit high but it's negotiable depending on the type of client. ![]()
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